Did you know that stories are the way to go if you want to get people on board with your change?

Bored of using the same old language over and over? Read my five easy tips for picking the right words and adding a bit of excitement and...

Attention, over-writers! It's time to make your communications simpler and more impactful. Find out how to use short, engaging sentences...

Want to make your friends and colleagues feel more respected and included? Try using gender-neutral language. Here are 17 examples you...

Arguing with anyone, especially at work, can create stressful atmospheres, anxiety and performance issues. But did you know that arguing...

Creating an internal communication strategy is one of the best things a company can do to drive productivity and attract, retain and...

It's happened many times: A writer spends days—sometimes weeks—poring over a bulletin or blog. They dot every i and cross every t. Then...

In my latest blog, I share three ways you can create and cultivate a compelling brand purpose. Read on to find out more. Your brand...

I always say pick your battles, but sometimes tricky discussions are unavoidable at work and in life. In my latest blog, I share eight...

In my latest blog, I share the possible meanings behind certain types of eye movement, facial expression and posture. Scroll on for three...

Are you looking to refresh your website or intranet? While beautiful layouts and gorgeous graphics are essential for drawing attention,...

When done right, an internal newsletter can broaden your communication reach, make employees feel proud to work for your company and...

Make no mistake about it, a crisis can strike any organisation of any size at any time. In the blink of an eye, you may find yourself grapp

“The single biggest problem in communication is the illusion that it has taken place.”- George Bernard Shaw “The most important thing in...

Without persuasion customers won’t buy, investors won’t capitalise, and employees won’t engage. That’s why, like a great cuppa, you need...

What brand doesn’t want to establish a mark online, build credibility and attract customers? Unless you blog, your online presence could...

When you’re busy, it can be hard to find time to stop and listen. But listening skills are vital to good leadership. Here are seven ways...

Dreaming of being an inspiring storyteller who always knows the right time to share a tale? The secret is in the signals. We share five...

Sins are deadly, even for your business communications. Learn how to avoid the seven business-writing sins and deliver praiseworthy...

What do magnificent buildings and well-written work have in common? Two very distinct experts work on them. We’ll explain how editing,...